Customer Stories

EMC, Culture of Service Excellence

Watch EMC customers discuss EMC’s commitment to customer service excellence including world-class capabilities, innovative tools, and a customer-centric service culture.
  • IT Group SA: Global distribution and IT solutions business relies on EMC Support

    Amadeus relies on premium EMC Support to keep its infrastructure and operations running smoothly.

  • MyService360: The Customer Experience

    Customers from Open Line, B.V., BT Espana and IKB Data GmbH discuss what makes MyService360 such a valuable customer service tool.

  • Andalusian Public Health System

    Public Institution that Provides Training, Consultancy, and Research Services for the Healthcare Sector on EMC Customer Service

  • BT Espana

    EMC provides quality service and support for cloud initiative.

  • Commonwealth of Kentucky

    EMC Customer Service supports a high profile storage environment for the Commonwealth of Kentucky. EMC's proactive approach to both planning for the future and problem solving works well for the customer.

  • Financial Services Company

    EMC Customer Services Exceeds Expectations

  • First National Technology Solutions

    Managed Services Provider First Nation Technology Solutions relies on trusted partnership with EMC Customer Service to support clients.

  • IKB Data GMBH

    IKB Data GMBH relies on its long-standing relationship with EMC and Customer Service to remain one of Germany's leading providers of IT infrastructure and data security services.

  • KDDI Corporation

    KDDI Corporation is continuously improving the quality of IaaS solutions for its 40 million customers by incorporating the latest technologies with EMC hardware and software solutions, as well as a range of customer support options.

  • KPIT Technologies

    KPIT IT relies on EMC technology and EMC Global Services to help drive its modern data center, align digital solutions to business needs and maximize the company's competitive edge.

  • Open Line, B.V.

    Open Line B.V. relies exclusively on EMC's storage and backup technology to deliver managed services and custom cloud solutions and services to its customers.

  • Orange Business Services

    EMC Customer Service delivers rapid, proactive support.

  • SFR

    SFR, the second largest telecommunications operator in France, ensures 99+ % cloud platform availability for its customers by utilizing EMC's services including the new MyService360.

  • Travel Sky

    EMC Customer Service has positive impact on TravelSky operations

  • University Healthcare System

    EMC Customer Service goes above and beyond to help a university healthcare system deliver uptime and performance necessary for the environment.

  • Gail India

    EMC Customer Service - a true partner in business success.
 
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