Download the free EMC AppSync 90-day trial today.
Question: How do I get an AppSync trial license?
Answer: You need to download the AppSync software, which includes the 90-day free trial.
Question: Where can I download AppSync?
Answer: You can download AppSync at EMC.com - AppSync Software Download.
Question: How can I request a trial license key?
Answer: The AppSync software includes the 90-day free trial.
Question: Can I install and run the trial version without a license?
Answer: Yes, the AppSync software includes the 90-day free trial. No license is necessary.
Question: When does the trial license expire?
Answer: The trial license expires in 90 days from initial activation. If you want to continue access to AppSync functionality, please call your EMC sales representative to purchase full licenses as part of the Total Efficiency Pack, Total Protection Pack, or Application Protection Suite for VNX. AppSync can be purchased as a standalone software for XtremIO, VNXe2, and VMAX (used in conjunction with TimeFinder, Advanced Software Suite, or the Base Software Suite).
Question: I purchased more license entitlements than needed due to consolidation; can I return my unused licenses for a refund or credit?
Answer: No, unused licenses don’t qualify for a credit or refund. Please contact your EMC sales representative if you have any further questions.
Question: Why do I need a maintenance agreement for AppSync?
Answer: At EMC, a maintenance agreement qualifies you for product updates and upgrades at no charge, but it’s only required for the fully licensed product and not for the trial evaluation.
Question: I haven’t purchased AppSync but am interested in starting or am currently in a trial period and have support questions; who should I contact?
Answer: You can post your pre-purchase questions at the AppSync on EMC Community Network. A team of subject matter experts will respond to your inquiry within 24 hours.
Question: I purchased AppSync through an EMC partner and am experiencing issues; who should I contact?
Answer: Please contact EMC Customer Support.
Question: Where can I learn more about AppSync application support?
Answer: Go to the AppSync page or visit AppSync on the EMC Community Network.
Question: What documentation do I need to get started?
Answer: Installation and administration guides for AppSync are available on the AppSync documentation page.
Question: Can I purchase AppSync as a stand-alone product?
Answer: On XtremIO, VMAX and VNXe2 arrays, AppSync is sold as a standalone license. On VNX, AppSync is included as a part of the Total Efficiency Pack, Total Protection Pack, or Application Protection Suite for VNX. AppSync is also included as part of the Total Value Pack for the VNX 5100 model.
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